Circle messages help
STOP, HELP, access, and deletion
Everything you can do about Kinpath Circle messages: stop them, get help, start again, and ask what Kinpath holds about your number.
Stop messages
Reply STOP to the Kinpath toll-free sender to opt out of all Kinpath texts to that number. Twilio's standard toll-free backstop blocks later provider sends and confirms STOP immediately, including during a Kinpath application webhook outage.
Kinpath mirrors durable global suppression only after a primary or fallback signed webhook succeeds or the STOP event is recovered. Outbound messaging cannot resume after an outage until provider events are reconciled into Kinpath. A request made by email uses the same suppression path.
Get help
Reply HELP to the Kinpath toll-free sender, or email info@kinpath.community. The reply to HELP is:
Kinpath Circle messages: help at {help_url}. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out.Start again
START or UNSTOP can remove the provider's block, but it does not restore Kinpath messages. To receive Circle messages again you complete the consent and phone-verification steps again.
Access, correction, and deletion
You can ask what SMS consent is connected to your number, correct it, revoke it, or ask Kinpath to delete it. Kinpath verifies that you control the number before returning or changing information.
A verified deletion request removes the phone ciphertext and the account linkages. A keyed suppression fingerprint remains while an opt-out is active, so deletion never causes a later text to someone who said STOP.
Read the SMS Privacy Policy and SMS Terms of Service for the full treatment.
Delivery problems
A provider acceptance or carrier delivery status does not prove that a person saw a message. Kinpath does not automatically retry after an unknown provider outcome and does not switch to another SMS provider silently. The Circle link or app remains the authoritative place to check current logistics.